Last Updated: October 6, 2026
Please read these Terms and Conditions ("Terms") carefully before using the website (the "Service") operated by VELNOR ("we," "us," or "our").
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or services.
If you create an account with us, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account information and password and for all activities that occur under your account.
We make every reasonable effort to display product images, colors, sizes, features, specifications, and descriptions as accurately as possible.
However, slight differences may occur due to photography, lighting, device screens, or other factors. We do not guarantee that all product information will always be completely accurate, current, or error-free.
Product prices are subject to change without prior notice. We reserve the right to correct pricing errors, modify product availability, or discontinue products or services at any time.
An order may be cancelled if there is an obvious pricing, product, stock, or technical error.
Payment must be completed using the payment methods available on our website. For Cash on Delivery orders, payment must be made upon delivery.
VELNOR aims to process and dispatch orders promptly. Delivery times may vary depending on the customer's location, product availability, courier service, weather, public holidays, or other circumstances beyond our reasonable control.
We provide delivery services across Bangladesh. Customers are responsible for providing accurate contact and delivery information.
Returns, exchanges, and refunds are subject to our applicable Return & Refund Policy published on our website.
Customers may be required to meet specific conditions regarding product condition, packaging, tags, and return time limits.
All original content available on the VELNOR website, including logos, brand names, images, graphics, text, product descriptions, designs, and website content, is owned by or licensed to VELNOR unless otherwise stated.
You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without our prior written permission.
Our website may contain links to third-party websites or services that are not owned or controlled by VELNOR.
VELNOR does not control and is not responsible for the content, privacy policies, security, or practices of third-party websites or services.
You agree not to use our website for any unlawful, fraudulent, abusive, or unauthorized purpose.
You must not attempt to interfere with the website, compromise its security, access restricted areas, or use the Service in a way that could harm VELNOR or other customers.
To the extent permitted by applicable law, VELNOR shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh, without regard to conflict-of-law principles.
Any dispute relating to these Terms shall be subject to the applicable laws and jurisdiction of Bangladesh.
VELNOR reserves the right to modify or replace these Terms and Conditions at any time.
When material changes are made, we may provide notice by posting the updated Terms on our website or through other appropriate communication methods.
The updated Terms will become effective when posted unless otherwise stated.
Your continued use of the website after the updated Terms are posted constitutes your acceptance of the revised Terms.
If you have any questions about these Terms and Conditions, please contact us:
VELNOR
Phone: 01825 103916
Thank you for choosing VELNOR.
Last Updated: October 6, 2026
Please read these Terms and Conditions ("Terms") carefully before using the website (the "Service") operated by VELNOR ("we," "us," or "our").
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or services.
If you create an account with us, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account information and password and for all activities that occur under your account.
We make every reasonable effort to display product images, colors, sizes, features, specifications, and descriptions as accurately as possible.
However, slight differences may occur due to photography, lighting, device screens, or other factors. We do not guarantee that all product information will always be completely accurate, current, or error-free.
Product prices are subject to change without prior notice. We reserve the right to correct pricing errors, modify product availability, or discontinue products or services at any time.
An order may be cancelled if there is an obvious pricing, product, stock, or technical error.
Payment must be completed using the payment methods available on our website. For Cash on Delivery orders, payment must be made upon delivery.
VELNOR aims to process and dispatch orders promptly. Delivery times may vary depending on the customer's location, product availability, courier service, weather, public holidays, or other circumstances beyond our reasonable control.
We provide delivery services across Bangladesh. Customers are responsible for providing accurate contact and delivery information.
Returns, exchanges, and refunds are subject to our applicable Return & Refund Policy published on our website.
Customers may be required to meet specific conditions regarding product condition, packaging, tags, and return time limits.
All original content available on the VELNOR website, including logos, brand names, images, graphics, text, product descriptions, designs, and website content, is owned by or licensed to VELNOR unless otherwise stated.
You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without our prior written permission.
Our website may contain links to third-party websites or services that are not owned or controlled by VELNOR.
VELNOR does not control and is not responsible for the content, privacy policies, security, or practices of third-party websites or services.
You agree not to use our website for any unlawful, fraudulent, abusive, or unauthorized purpose.
You must not attempt to interfere with the website, compromise its security, access restricted areas, or use the Service in a way that could harm VELNOR or other customers.
To the extent permitted by applicable law, VELNOR shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh, without regard to conflict-of-law principles.
Any dispute relating to these Terms shall be subject to the applicable laws and jurisdiction of Bangladesh.
VELNOR reserves the right to modify or replace these Terms and Conditions at any time.
When material changes are made, we may provide notice by posting the updated Terms on our website or through other appropriate communication methods.
The updated Terms will become effective when posted unless otherwise stated.
Your continued use of the website after the updated Terms are posted constitutes your acceptance of the revised Terms.
If you have any questions about these Terms and Conditions, please contact us:
VELNOR
Phone: 01825 103916
Thank you for choosing VELNOR.
